Office Hours

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APPOINTMENTS:
We know you have many choices when choosing a Dentist in Pasadena, CA so we have made requesting an appointment a simple process via our Web site. If, for any reason you cannot keep a scheduled appointment, or will be delayed, please call us as soon as possible.

INSURANCE AND BILLING: (for your convenience we have provided a link for you to download new patient forms to fill out and bring with you at your initial visit New Patients

We consider our relationship with you to be of primary importance and will always make our recommendations bases on what we believe is the very best treatment for you regardless of your insurance coverage or financial arrangements.

For your comfort and convenience, we offer a wide range of financial options:

We accept most traditional insurance plans, contact our office to verify acceptance of your plan. Jerry A. Johnson, D.D.S. does participate in PPO (preferred provider organization insurance plans) . We accept checks, cash or credit cards. We also offer a flexible payment plan. Please see our Financial Coordinator for details. We are happy to file insurance for your reimbursement as long as you are free to choose your own dentist.

PAYMENT OPTIONS:

Pre-Payment in Full (non-insurance patients): A pre-payment Bookkeeping Courtesy of 10% will be given for direct payment in full by cash or check prior to treatment on large cases (fees totaling $1000 or greater)

Pre-Authorized Credit Card Agreement: With your permission and signature, we will charge your MasterCard or Visa with an agreed payment amount each month. This allows you to make monthly payments without applying for additional credit.

We accept checks, cash or credit cards. We also offer a flexible payment plan. Please see our Financial Coordinator for details. We are happy to file insurance for your reimbursement as long as you are free to choose your own dentist.

Pay as you go: You may choose to pay your obligation for each visit with Cash, Check or Credit Card, at your visit.

Gradual Treatment Plan: FOR THOSE PATIENTS ON A LIMITED BUDGET -By prioritizing treatment, those patients who do not have dental insurance or on a tight budget can still complete their dental work by spreading appointments over several months on longer if needed.

FINANCING OPTIONS:

CareCredit/CitiHealthCard - is here to help you pay for treatments and procedures your insurance doesn’t cover. We offer No Interest* financing up to 12 months with good credit or low minimum monthly payment options so you can get what you want, when you want it.

With three simple steps, including an instant approval process, it’s easy to apply for CareCredit. After you’re approved, you’re free to use CareCredit for the dental services you choose.

Now you don’t have to worry about saving up for the procedures you want and need. With CareCredit, the decisions in your hands to get what you want, when you want it. For more information or to apply online, visit carecredit.com.

INSURANCE:
It is our pleasure to assist you in maximizing your insurance benefit by completing your claim forms. If your carrier is up to date (in over 70% of the cases), the claims will be electronically transmitted before the end of the treatment day! All applicable deductibles for your insurance plan will be collected before treatment begins. As a courtesy, in addition to filing the claim, we will initially ask you only for your estimated co-payment. Please understand that this is only an estimate and is based upon the information available to us. Once your carrier has paid the claim, any difference will be due upon receipt of our statement. If your insurance company postpones payment for more than 60 days, we ask that you make the remaining payment while we work together to get the insurance company to pay you, their obligation.

The range of benefits depends solely on what your employer wishes to purchase. Some plans cover as little as 30%, or as much as 100% of dental services, with most falling in the 40% to 80% range. Many plans base the amount of benefit on a schedule of fees arbitrarily developed by insurance companies. For this reason, you may receive a lower percentage than the reimbursement level indicated in your dental plan. For example, if your plan states that it will pay 80% of the cost of a specific treatment, it means 80% of the fee arbitrarily determined by the insurance company and not the actual fee charged by our office.

The final obligation for the dental treatment is between you and our office.

We love our patients: